The easiest way to import emails into a case is to use the Send Email to CaseMap tool, which is part of CaseMap's DocManager add-in program. CaseMap already provides a default field mapping structure that imports source field data directly into your case spreadsheet fields. During the import process, a new spreadsheet record is automatically created for you. The email is saved as an .MSG file in a folder, and a link is created in CaseMap that opens the email for viewing in DocManager. Once emails are imported into a case, you can begin searching the content immediately after the indexing process completes.

You can convert emails (Microsoft® Outlook® .PST files) to individual Adobe® Acrobat .PDF files (including attachments, and sender/recipient information) and then bulk import them into the Documents spreadsheet in your case. Links to the PDF source files are automatically created during the conversion and import process. Emails imported as PDFs include the date, full name, short name, authors, and recipients, as well as any Bates numbers associated with the document. See Converting emails to PDFs.