What is CounselLink+ Vendor Management?
CounselLink+ Vendor Management helps legal operations teams choose the right outside counsel, control legal spend, and improve law firm performance.
CounselLink+ Legal Vendor Management
CounselLink+™Vendor ManagementStreamlined outside counsel management
CounselLink+ enables you to engage with law firms and vendors to centralize collaboration.
Timekeeper rate analysis
Set and track timekeeper rates with historical comparisons to evaluate law firm performance.
Billing guidelines
Standardize billing guidelines to simplify firm onboarding and enforce compliance before invoicing.
Diversity Survey
The Law Firm Diversity Survey tracks firm-reported diversity information to assess diverse vendor talent pools.
Fee structures
Negotiate fee agreements and manage alternative fee arrangements to streamline law firm invoicing.
Law Firm Performance Management
Measure law firm effectivenessTrack law firm performance and enforce accountability by monitoring billing compliance, diversity reporting, and guideline adherence.
Legal Vendor Automation
Operational efficiency & process automationAutomate onboarding, invoicing, and guideline enforcement to reduce manual effort and centralize communications between legal teams and law firms.
Legal Spend Visibility
Cost control & financial transparencyProvide clear insights into legal spend to support budget forecasting and compliance for law firms and vendors.
Outside Counsel Management
Strategically partner with outside counselAlign closely with outside counsel by aligning goals, optimizing fee arrangements, and tracking firm performance for greater value and accountability.
What our Law Firm users say about using CounselLink+
"As a paralegal, I use a variety of billing platforms and CounselLink, by far, is the easiest to use, most intuitive and provides the most amount of information. Compared to other platforms, I have had little need to contact customer service or reference video help when I am stuck or need to know how to navigate something new."
"The ease of being able to upload invoices in a bulk fashion has other platforms beat, along with being able to see your adjusted invoices in one place. You don't need to reference emails or go searching for them. Highly recommend!"
"CounselLink allows me to communicate with the client with ease and in a fast manner. We are able to exchange documents and get answers to questions within minutes. I wish all of my insurance clients were on CounselLink."
Frequently Asked Questions about CounselLink+ Vendor Management
Vendor management centralizes all information about outside counsel and other legal service providers. It helps in-house teams:
- Track vendor performance and compliance
- Manage rate negotiations and approvals
- Ensure law firms follow billing guidelines
- Benchmark vendors against peers to improve selection and pricing
- Collaborate with outside counsel in one secure location
CounselLink+ helps control outside counsel costs through:
- Rate Management: Track, negotiate, and approve firm rates with benchmarking data
- Billing Guidelines Enforcement: System automatically flags violations using proprietary AI-software, Smart Review
- Control Budget: View matter budget directly in CounselLink+ to see how much of a projected matter budget has already been billed
- Alternative Fee Arrangements (AFAs)
Yes — CounselLink includes industry benchmarking from millions of anonymized invoices. Legal departments can compare vendor rates by:
- Firm size
- Geography
- Practice area
- Industry
- Timekeeper role (partner, associate, paralegal)
CounselLink tracks vendor performance through:
- Vendor scorecards
- Comparative reporting across multiple vendors to highlight top performers
- Feedback tools to capture in-house counsel evaluations
Yes, vendor management is not standalone. It integrates with:
- Spend Management: Track vendor invoices against approved rates and budgets
- Matter Management: Evaluate vendor performance per matter
- Analytics & Reporting: Consolidated dashboards showing vendor impact on overall legal operations
CounselLink+ vendor management provides ROI for legal departments through:
- Reduced outside counsel spend through smarter negotiations and rate control
- Stronger vendor relationships with measurable performance data
- Less risk from noncompliant billing or poor-performing firms
- Alignment with corporate ESG and diversity objectives
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