Adding/changing file viewers

The default file viewer in TimeMap is Microsoft® Word. To find out if you have additional file viewers set up in TimeMap, click on the Tools menu and then click File Viewers on the submenu. The File Viewers dialog box displays a listing of all programs that have been added to your licensed copy of TimeMap. Here you can add, remove, and edit file viewers, as well as change the default viewer being used. Other users who want to view the same native source files need to ensure they have added necessary applications to the File Viewers dialog box too.

If you need to change file viewers for a set of linked documents, use the Bulk Change File Viewer utility. This utility changes all linked files in the case that are associated with a selected CaseMap file viewer to use a different file viewer instead.

 

 

ac_caution_icon

We recommend you make a backup copy of the timeline before making any global changes, like changing file viewers. Once the process is completed, you cannot undo the changes without restoring a backup copy of the timeline.

 

 

hmtoggle_plus1To add a file viewer
1.On the Tools menu, click File Viewers.
2.In the File Viewers dialog box, click the Add button.
3.In the Select Viewer Type dialog box, select the viewer you want from the Viewer Type list, then click OK.

Select Viewer Type

If the file viewer is not listed, select Custom, then click OK.

For more information, see Setting up custom file viewers.

4.In the New File Viewer dialog box, click OK.

The new file viewer is now listed in the File Viewers dialog box and source files associated with this program can now be opened in TimeMap for this user.

5.Click Close to return to the timeline.
hmtoggle_plus1To set up a default file viewer
1.On the Tools menu, click File Viewers.
2.In the File Viewers dialog box, click the Add button.
3.In the Select Viewer Type dialog box, click on the viewer that you want assigned to each timeline element when you add a linked file attachment, then click OK.
4.Click the Default button.
5.In the message to confirm the selection, click Yes.

The name of the selected viewer now displays in the Default Viewer for Visual area of the File Viewers dialog box.

hmtoggle_plus1To remove a file viewer
1.On the Tools menu, click File Viewers.
2.In the File Viewers dialog box, click on the viewer that you want to delete.
3.Click the Remove button.
4.In the message to confirm the removal, click Yes.

The name of the selected viewer is now removed from the File Viewers dialog box.

 

related_topics_buttonRelated Topics

 

 

Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

Copyright © 2018 LexisNexis. All rights reserved.