Disabling OCR processing

CaseMap performs OCR processing in the background while you are working and processes one image at a time. The OCR processing feature is automatically turned on (enabled) for you.

You can disable this feature on your computer. Disabling OCR processing ensures that CaseMap will no longer attempt to OCR images linked to the cases you open on your computer. If you are sharing the case with other staff, those users will still be able OCR process images on their computer when they open CaseMap. Once images are processed on other case users' computers, you will be able to access them in the case. If all case users have OCR disabled, a message displays on the Queued tab in the Linked File OCR Status dialog box that states that linked files cannot processed if OCR  is disabled for all users.

 

hmtoggle_plus1To disable OCR processing
1.On the Case Tools ribbon, click Case Index.

You can also right-click on the OCR icon CM_OCR_icon_enabled (located in the lower right corner of CaseMap) when processing is enabled and click Disable OCR.

2.On the submenu, click OCR, and then click Disabled.

CM_OCR_process_disable

3.In the message box, click Yes to confirm the action.

 

 

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You can also disable OCR processing by clicking the Disable OCR button in the Linked File OCR Status dialog box. The button then displays as Enable OCR. A message stating that OCR processing is disabled will also display at the bottom of the dialog box.

 

The OCR icon CM_OCR_icon_enabled now displays its disabled status CM_OCR_icon_disabled.

To enable OCR processing, simply right-click on the OCR icon and click Enable OCR. You can also click Enabled on the Case Index submenu or the Enable OCR button in the Linked File OCR Status dialog box.

 

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Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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