About OCR processing
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After files are imported into a case and a case index is created, CaseMap automatically starts OCR (optical character recognition) processing on image files. Several other processes depend on the availability of OCR text, including full-text searching, redaction tracking, and production of PDFs or other documents with OCR text.
CaseMap runs OCR processing in the background. You can continue working in the case file but should to wait to search data or annotate files until processing completes and the case is updated with the latest information.
CaseMap OCR processes imported files one at a time until all files in the queue succeed. Once OCR processing completes, CaseMap will update the case index. You can then view the image files, navigate search hits, and annotate images in DocManager.
| • | To check the OCR status of an open case, place your cursor over the OCR icon  in the lower right corner of CaseMap. An OCR is idle message displays on the status bar when no files are in queue for OCR processing. If you disable OCR processing on your computer, other CaseMap users that have OCR enabled can open the case and continue OCR processing of imported files. |
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It is best to wait until CaseMap completes OCR on the file's text content before performing annotation and redactions on the image. Annotations made on an image after it has been OCR processed will not display in the printed output. Additionally, annotations will not display in the same location in the image file after CaseMap indexes the image. |
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