Converting replicas to master cases

If a master case is accidentally deleted and cannot be recovered properly, you can convert a replica to make a master case. Once you convert a replica to a master case, you cannot synchronize it with the original master case.

 

 

hmtoggle_plus1To convert a replica to a master case
1.In CaseMap, open the replica you want to convert to a master case.
2.In the message box, click OK to continue.
3.On the File tab, click Synchronize, and then click Convert Replica to Master.
4.In the message box to open the case exclusively, click Yes, and then click OK.
5.In the message box to confirm the conversion, click Yes.
6.In the message box to confirm the process completion, click OK.

The replica is now considered a master case by CaseMap and can be used as such.

 

related_topics_buttonRelated Topics

 

 

Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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