On the Home ribbon, you can choose the List View (spreadsheet view).
You can enter, view, and edit the fact chronology for the case. In this view, each fact is entered as an individual record and can be linked to issues, evaluations, and objects.
Facts Spreadsheet Overview |
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The Facts spreadsheet sorts by the Date & Time field (by default). |
All new fact records display at the bottom of the spreadsheet until you finish entering data. |
All facts without a date entry default to "To Be Determined" and display at the top of the spreadsheet until a date/time is established and the record is updated with a date entry. |
To refresh the Facts spreadsheet and sort it into chronological order, click Refresh Spreadsheet on the Home ribbon by clicking the More button or pressing F5. |