California Consumer Privacy Act Metrics
Pursuant to the California Consumer Privacy Act (“CCPA”), LexisNexis, a division of RELX Inc., and its affiliates in scope of the CCPA (“we,” “us” or “our”) compile certain metrics related to CCPA consumer requests for the previous calendar year.
We responded to consumer requests consistent with the CCPA, which does not apply to certain information, such as information made available from government records, publicly available information or widely distributed media and certain other laws, and where its application is preempted by, or in conflict with, federal law or the United States or California Constitution.
We denied requests if i) we were unable to confirm the consumer’s identity, ii) we were unable to connect the information submitted in the request with personal information in our possession, or iii) the consumer provided inaccurate or incomplete information.
The metrics below are for all CCPA consumer requests we received from January 1, 2023 through December 31, 2023.
California Consumer Requests 2023
| Number of Requests to Know Received: | 37 |
| Number of Requests to Know Fulfilled: | 19 |
| Number of Requests to Know Denied: | 18 |
| Request not verifiable | 18 |
| Mean Number of Days to Respond to Requests to Know: | 16 |
| Median Number of Days to Respond to Requests to Know: | 18 |
| Number of Requests to Delete Received: | 74 |
| Number of Requests to Delete Fulfilled: | 30 |
| Number of Requests to Delete Denied: | 44 |
| Request not verifiable | 44 |
| Information exempt from deletion | 3 |
| Mean Number of Days to Respond to Requests to Delete: | 28 |
| Median Number of Days to Respond to Requests to Delete: | 24 |
| Number of Requests to Correct Received: | 5 |
| Number of Requests to Correct Fulfilled: | 3 |
| Number of Requests to Correct Denied: | 2 |
| Request not verifiable | 2 |
| Mean Number of Days to Respond to Requests to Correct: | 7 |
| Median Number of Days to Respond to Requests to Correct: | 3 |
| Number of Requests to Opt-Out of The Sale Received: | 0 |
| Number of Requests to Limit the Use Received: | 0 |
| Number of Requests to Opt-Out of Sharing Received: | 0 |
Last Updated: July 1, 2024
