What is the Right Response? The How, When, and What for Responding to Privacy Rights Requests

Businesses must properly respond to consumer requests to exercise their rights to know/access, delete, or correct their personal information under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). Ensure you meet compliance obligations with this handy checklist covering methods of submission, timing, identity verification, and more.  

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Related Content 

• California Consumer Privacy Resource Kit (CCPA and CPRA)
  Get a comprehensive listing of Practical Guidance content covering compliance obligations imposed by CCPA, as amended by the CPRA, regarding the collection, sale, sharing, use, and disclosure of consumers' personal information.

• Response Letter to Consumer Request to Correct Personal Information (CCPA/CPRA Compliant)
  Adapt this template letter to respond to a consumer's request to correct personal information.  

• Response Letter to Consumer Request to Delete Personal Information (CCPA/CPRA Compliant)
  Use this template letter when developing a response to consumer requests to delete their personal information.

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