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Try and Find Me: How Do You Locate a Missing Participant?

July 02, 2024 (3 min read)

Plan sponsors, administrators, and even qualified termination administrators may need to locate missing participants or beneficiaries. It may be time for the required minimum distribution to begin or pay a designated beneficiary. The employee may have terminated decades ago. Even correction of a plan failure under the Employee Plans Compliance Resolution System may require payment of additional benefits to terminated participants. Using commercial locator services, credit reporting agencies, or internet searches are some effective methods of locating lost participants. Having a process is paramount to showing fiduciary due diligence.

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Related Content

  • Missing Participants Best Practices Checklist
    Reference this checklist when advising plan sponsors and plan fiduciaries what steps they can take to identify and locate missing participants in employee benefit plans. Consistent with their obligations of prudence and loyalty under ERISA, plan fiduciaries must apply reasonable efforts in locating missing participants and beneficiaries who are due benefits under a plan.

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