To Market, to Market, Insurer Conduct Is the Target

It’s not all fat pigs and plum cake when the regulators come calling. Learn how to navigate the ins and outs of a Market Conduct Examination with this practice note.

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Related Content

• Market Conduct Pre-Examination Checklist
  Review the steps insurers should follow before, during, and after a market conduct examination.     
• Market Conduct: Controlling and Minimizing Agent and Broker Risk
  Learn about an insurer’s market conduct exposure from intermediaries, and its exposure to sales practice liability.
• Market Conduct Examination Risk Reduction Checklist
  Get clarity on the ways to mitigate risk when preparing for a market conduct examination and the steps to take if a pending examination goes awry.  
• Social Media and Insurance
  Examine the effects social media has had on the conduct of insurance business and how regulators have adapted to the industry’s increased use of social media for communication and marketing. 
• Complaint/Comment/Inquiry Acknowledgments (Insurance Company, Social Media)
  Implement sound compliance practices when responding to communications on Facebook, Instagram, Twitter, and Yelp with these communication templates.

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