30 Mar 2022
Author : InfoPro Community Manager
$core_v2_ui.GetViewHtml($post.File.FileUrl, "%{ AdjustToContainer = 'true' }")
Several Helpful Enhancements to LexisNexis® CaseMap® Cloud
Live Chat Support for CaseMap® Cloud
Users can now chat with a live CaseMap support representative, similarly to how they can on the Lexis+® service, by selecting CaseMap Cloud through the More Menu.
Transcript Search Report
Users can now pull a report from the words or phrases that they search within a transcript, including setting the number of lines that appear above and below their word or phrase in order to add context.
![](/community/resized-image/__size/600x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-68/pastedimage1648634275126v1.png)
Linking Improvements:
- Link Research to Issues
- Link Documents to People/Org Element
- Link People/Org to Documents
Highlight Facts in Document
Users can easily view their highlighted facts by clicking on the Fact Card within the document.
![](/community/resized-image/__size/600x0/__key/communityserver-blogs-components-weblogfiles/00-00-00-00-68/pastedimage1648634338470v2.png)
Data Usage Report
Administrators are now able to download a report listing data usage per individual case. This is helpful for customers looking to bill back clients based on the data used per case.
Download Documents and Exhibits as a PDF
Learn more about CaseMap Cloud here.