Setting/changing passwords

Local case passwords can be set for additional security and are distinct to each case. Passwords provide another level of security to your TextMap files.

When you first open a local case assigned to you, your password automatically defaults to blank (no characters). Passwords can be left as blank or be up to 10 characters long. Passwords are not case sensitive. If you forget your password, you need to call CaseMap Technical Support to have them reset it for you.

 

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We recommend that you apply case security at the network folder level. This allows users to keep the default password set to blank, but ensures case security where the case is saved. See Managing case staff.

 

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If you are opening SQL case for the first time, you must use the password provided by your system administrator. You can change your SQL case password after your first login.

 

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If you have TextMap installed on your machine, you can open the example case, Hawkins v. Anstar, without a log on and start experimenting with TextMap in conjunction with the Getting Started tutorial.

 

hmtoggle_plus1To set or change a case password
1.On the File menu, click Case Setup, and then click Change Password.

If you already have a password, type in the old password in the Old Password box.

2.In New Password box, type in your password.
3.In the Confirm Password box, type in the same password.
4.Click OK.
5.In the message, click OK.

The next time you open the case for which you set the password, you will see a Case Log On dialog box. Select your name from the Staff Member list and enter your password to access the case.

 

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Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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