Recommended Patch

NOTICE: Recommended Patch

As you know, we currently support CaseMap versions 13 and 14 only. We use Shepard’s signals to share changes/updates to the case law that can affect your cases.

Patch

This message is to inform you that as of October 1, 2019, the current Shepard’s signals will no longer be available for CaseMap 13 and CaseMap 14. The new signals will come from a different server location.

To resolve this issue, we recommend adding a patch for these versions. Without this patch:

The Shepard’s signal will not update.
There is no error message to indicate an issue/error.
You are relying on a Shepard’s signal that is possibly invalid.

For questions/concerns, contact the CaseMap Technical Support: casemap.support@lexisnexis.com or call 800-543-6862 (Option 2, then Option 4) between the hours of 9:00 a.m. to 7:00 pm, EST Monday - Friday.

Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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