Changing passwords

Local case passwords can be set for additional security and are distinct to each case.

When you first open a local case assigned to you, your password automatically defaults to blank (no characters). Passwords can be left as blank or be up to 10 characters long. Passwords are not case sensitive.

We recommend that you and all users set passwords and change them on a regular basis to ensure that user history and tracking is distinct to each logon. If you've forgotten a password, contact CaseMap Support to have it reset.

 

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If you are opening SQL case for the first time, you must type the password provided by your system administrator. You can change your SQL case password after your first log in.

 

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If you have CaseMap installed on your machine, you can open the example case, Hawkins v. Anstar, without a logon and start experimenting with CaseMap in conjunction with the Quick Start tutorial.

 

hmtoggle_plus1To change a password
1.Click the File tab, and then click Case Setup.

Case Setup page

2.Click the Change Case Password button.

 

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The Change Case Password button is disabled if you logged into CaseMap Server via Active Directory, or if you do not have permission to change your password.

 

3.In the Change Case Password dialog box, type your current password in the Old Password field.
4.In the New Password field, type in the new password.
5.In the Confirm Password field, retype the new password.
6.Click OK to save the change.

 

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Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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