About optimizing case files

CaseMap case files are really sophisticated relational databases. As such, your cases require periodic maintenance to keep them performing optimally. The Case Optimizer utility defragments your case file to remove unused disk space and increase speed. You can optimize cases as often as you want. We recommend that you do so after entering every 1,000 facts or objects.

 

 

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When you optimize case files, you must open the case exclusively. Be sure to notify all users ahead of time when you plan to run this process.

 

 

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Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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