About backups

Case data is valuable and performing regular backups ensures that your data is safe and retrievable in case of an emergent event. We recommend that you back up cases to a folder on a network server each night. If you do not have a network, then you should back up files to an external drive.

Case size does compress during backups. If you restore a case file, it returns to its normal size. Compressing the case during backups saves space and makes it much more likely that it will fit on a single disk. Compression is typically about 75% (e.g., 5 MB of case back up to a little over 1 MB). Backup files are fully compatible with the .ZIP file format used by PKZip v2.04g and WinZip.

 

 

ac_note_icon

Case files are usually larger than one CD's capacity and may require more than one. The Backup and Restore utility prompts you to insert a new disk each time one is needed.

 

 

 

Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 800.543.6862 (Option 2, then Option 4). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

Copyright © 2019 RELX, Inc. All rights reserved.