There are two methods you can use to tag records. You can quickly tag records simply by right-clicking on the spreadsheet field you want to search. You can also tag records by combined with a search operator to include or limit the search parameters.
1. | In the Case Shortcuts pane, click the spreadsheet icon in which you want to tag records. |
2. | Right-click in the cell of a field you want to search. |
3. | In the shortcut menu, type in the text you want to locate in the Selection field. |
4. | Click Tag by Selection. |
Notice that all records in the Facts spreadsheet that meet your search criteria now have a red icon next to them and that the tag search displays in the top of the Advanced Search pane to note the active tag.
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1. | In the Case Shortcuts pane, click the spreadsheet icon in which you want to tag records. |
2. | On the Home menu, click Sort & Filter, and then on the submenu, click Advanced Filter. |
3. | In the New Filter pane, click on the field you want to search in the Filter Field/Area list box. |
4. | In the Text Search area, type in the text you want to locate in the Text field. |
5. | In the Options drop-down listing, click the search delimiter in the Options field. |
6. | Click the Tag button to apply tags to the case records that match your search criteria. |
Notice that all records in the Facts spreadsheet that meet your search criteria now have a red icon next to them and that the tag search displays in the top of the Advanced Search pane to note the active tag.
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In the Case Shortcuts pane, click the spreadsheet icon in which you want to tag records.
1. | Right-click and click Cancel Filter on the shortcut menu. |
2. | On the Home menu, click Sort & Filter, and then on the submenu, click Advanced Filter to display the pane. |
3. | Click the Cancel Tag button in the top pane of the Advanced Filter pane. |
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