1. | Before the import, make a backup copy of the case. |
If the import does not produce the desired results, you restore the backup copy.
2. | Next verify whether any other users are logged into the case and ask them to exit it until you have completed the process. |
3. | On the File menu, click Import and then click Records from a Text File. |
4. | In the message box to make a backup copy of the case, click No. |
5. | In the Select File to Import dialog box, navigate to and select the file you want to import, then click Open. |
6. | When the CaseMap Import Wizard launches, click Next. |

7. | In the Import Data box, select the delimiter that separates your fields: Comma, Tab, Semicolon, or Other. |

8. | Select the First Row Contains Field Names box, if this applies to the text file, then click Next. |
9. | In the Preview the data to import dialog box, review the selected data, then click Next. |

Click the Next 5 and Top buttons to navigate the import data.
10. | In the Import Data dialog box, click on the spreadsheet for which you want to import data, then click Next. |

11. | In the CaseMap spreadsheet dialog box, select the spreadsheet in which you want to import data, then click Next. |
If you are importing objects, select the object type spreadsheet, then click Next.
12. | In the Select Field Mappings dialog box, map the import fields from the text file to the destination fields in the spreadsheet. |

13. | In the Import Data dialog box, select the a field you want to map in the Import Field list. |
14. | In the Select Field Mappings drop-down list, select the CaseMap field (Destination field) where you want to import the data. |
15. | Repeat Steps 14-15 for each import field, then click Next. |
16. | In the Review dialog box, preview the field mappings you specified, then click Next. |
17. | Click Finish to initiate the import. |
18. | In the message box to confirm the number of records to import, click Yes. |
19. | In the message box to confirm the number of records successfully imported, click OK. |
If any errors occurred, review the error log to determine the issue.
20. | Return to the case spreadsheet to verify the imported case records. |

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If you have any questions about importing text files, contact CaseMap Support for assistance.
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