Changing passwords

Local case passwords can be set for additional security and are distinct to each case.

When you first open a local case assigned to you, your password automatically defaults to blank (no characters). Passwords can be left as blank or be up to 10 characters long. Passwords are not case sensitive.

We recommend that you and all users set passwords and change them on a regular basis to ensure that user history and tracking is distinct to each logon. If you've forgotten a password, contact CaseMap Support to have it reset.

 

ac_note_icon

If you are opening SQL case for the first time, you must type the password provided by your system administrator. You can change your SQL case password after your first login.

 

ac_tip_icon

If you have CaseMap installed on your machine, you can open the example case, Hawkins v. Anstar, without a logon and start experimenting with CaseMap in conjunction with the Quick Start tutorial.

 

hmtoggle_plus1To change a password
1.On the Tools menu, click Change Password.
2.In the Change Password dialog box, type your current password in the Old Password field.
3.In the New Password field, type in the new password.
4.In the Verify field, retype the new password.
5.Click OK to save the change.

 

related_topics_buttonRelated Topics

 

 

Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 1-800-833-3346 (option 3). The CaseMap Support team is available between the hours of 9:00 a.m. to 9:00 p.m. Eastern Time, Monday - Friday.

Copyright © 2015 LexisNexis. All rights reserved.