Optimizing a case file is an exclusive process. Be certain to notify other users of when you plan to run this process so they can save any work and exit the case file beforehand.
1. | On the Tools menu, click Case Optimizer. |
2. | In the message box, click OK. |
3. | In the Select Case to Optimize dialog box, navigate to the folder where the case is stored and select it, then click Open. |
4. | In the message box to confirm process completion, click OK. |
5. | Re-open the case so users can access it. |
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