Description
Electronic Banking has exponentially evolved beyond just balance inquiry and bill pay. Today's ebanking solutions are feature rich and can be thought of as an end-to-end virtual branch. When financial institutions set out to evaluate eBanking solutions, they often focus on basic functionality to improve customer service.
Agenda
During this new webinar, H. Terrie Cloud, Senior Vice President of ICI Consulting, will identify the newest features and functions of online banking, mobile banking developments, back office integration points, bill pay trends, and marketing and implementation strategies for banks and credit unions that can be deployed to reduce the cost of back office operations and to become a highly valued channel for your customers or members. Additionally, he’ll introduce ideas to help you think strategically about one of the most changing and significant investment areas within your business that is a critical customer touch point and is becoming the channel of choice.
Benefits
Attendees will leave able to:
• Identify the trends of Online Banking, including the sophisticated features and functions now available
• Recognize new directions in the Mobile Banking space in order to leverage mobile with online banking
• Prepare for changes and advancements in the bill pay arena, and changes to the payment streams worth considering
• Identify various integration points that need to be considered
• Partner with key vendors and distinguish advantages of each
• Develop best practices to market and roll out a new online banking solution
Who Should Attend
• Operations Managers
• Compliance Officers
• Chief Financial Officers
• Branch Management