Deactivating cases

We recommend that you email all assigned case users before deactivating a case. When you deactivate a case, any users currently working in the case will not be kicked out. However, they will not be able to log back into the case once they close it. Once the case is marked as deactivated a red dot will display on the case icon in the SQL Cases pane.

AC_cases_deactivated_red_dot

 

hmtoggle_plus1To deactivate a case
1.In the CaseMap Server pane, click on SQL Cases.
2.Double-click on the SQL case you want to deactive.

You can also click the Action menu and then click SQL Case Properties, or right-click on the  case file and select SQL Case Properties.

3.In the SQL Case Properties dialog box, click on the General tab.

SQL Case Properties > Case is inactive

If you are viewing a case properties for a TextMap case, the Indexing tab does not display.

4.Select the Case is inactive check box.
5.Click OK or Apply to save the change.

Users cannot logon to this case until you clear the Case is inactive check box.

 

related_topics_buttonRelated Topics

 

 

Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 1-800-833-3346 (option 3). The CaseMap Support team is available between the hours of 9:00 a.m. to 7:00 p.m. Eastern Time, Monday - Friday.

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