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Client Success Stories Small Litigation - Big Impression The Challenge When a full service New England law firm enjoys an impeccable reputation for skillfully representing business clients for nearly 100 years, it makes business decisions very carefully. Faced with its first electronic discovery project, the firm conducted extensive research to identify the best technology available. They turned to Applied Discovery for assistance. The Case The firm was representing a small company involved in contentious "bet the company" commercial litigation. The legal team assigned to the project had direct and frequent contact with the CEO of the company. The CEO needed assurance that his company's sensitive data would be handled carefully and skillfully. The firm saw its use of electronic discovery technology as a way to demonstrate its commitment to saving the client money while employing the most advanced and secure discovery review tools available. The document set was relatively small by electronic discovery standards — roughly 10,000 pages — and consisted almost entirely of email messages and attachments. Prior to working with Applied Discovery, the firm would have opened and printed each of the messages manually for a "paper review" process. With thousands of attachments created in a number of different software programs (letters, memos, spreadsheets, etc), the time and cost involved in a manual review process would have been disproportionate to the value of the case. The Applied Discovery Difference Quality - Searching With Precision With access to Applied Discovery's Online Review application, the firm set out to quickly review the client's documents. The search functionality made it possible to identify documents related to particular witnesses and issues in a matter of minutes. On one occasion, the legal team was confronted with a new theory presented by opposing counsel. Knowing the company had direct evidence to refute the theory, the client told the legal team what keywords to use in searching the database to identify information to counter opposing counsel's arguments. Within minutes, the legal team identified the critical documentation to support their strategy in the case. Capacity - Fast, No-Hassle Turnaround Times for a Small Project Applied Discovery extracted all the electronic files directly from the company's computer systems, and immediately uploaded the files in a standard PDF format for review. Turnaround times were an important factor in the case, and advanced data-gathering and processing technologies were a key component of the decision to work with Applied Discovery. Service - The Client Solutions Group Inexperienced with electronic discovery practices, the firm relied on the legal experts in Applied Discovery's Client Solutions Group to provide advice and assistance throughout the project. Working for a cost conscious and hands-on client, the legal team found they could depend on a true partner in their Account Manager who understood the importance of living up to their the client's expectations. Help in formulating searches and deciding how to categorize documents ensured a streamlined review. The Outcome Working with Applied Discovery, the firm proved themselves worthy of their hard-earned reputation for legal excellence, cost consciousness, and creative thinking. Impressed with the efficiencies of the legal team and Applied Discovery, the CEO of the client company was confident knowing he had the best team possible to guide him through the legal process. To request more information about this case and the parties involved, click here. To start your own success story — contact Applied Discovery to Discover a Better Way®.
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