Testing installation

CaseMap and TextMap need to be installed before you can open the SQL case in either application.

 

Testing installation involves:

Opening the CaseMap Admin Console and connecting to the CaseMap Server
Opening a SQL case in the CaseMap or TextMap client

 

hmtoggle_plus1To test connectivity in the CaseMap Administration Console
1.Launch the CaseMap Admin Console.
2.In the Connect to CaseMap Server dialog box, type in or select the server you want to connect to in the Server Name field.

Connect to CaseMap Server

3.In the Authentication area, select the authentication method you want to use: Windows Authentication or Local User.

If you select Local User, type in the User Name and Password.

4.Click Connect.

You can now view the CaseMap Admin Console where you can register and publish cases, add users, etc.

hmtoggle_plus1To open a SQL case file
1.Launch either CaseMap or TextMap.
2.On the File menu, click Open, and then click SQL Case.
3.In the Select a SQL Case to Open dialog box, select the SQL case you want to use, then click Open.

Select a SQL Case to Open

4.Verify that the case name displays in the upper left corner of application's title bar.
CaseMap — If you can view case records in spreadsheets and open an attached file, the installation was successful.
TextMap — If you can view transcripts and open an attached file, the installation was successful.

 

related_topics_buttonRelated Topics

 

 

Need additional help? Email the CaseMap Support team at: casemap.support@lexisnexis.com, or contact a support representative at 1-800-833-3346 (option 3). The CaseMap Support team is available between the hours of 9:00 a.m. to 9:00 p.m. Eastern Time, Monday - Friday.

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