About the case index
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CaseMap creates a case index when you add case records or import files (documents and images) into a case. During the indexing process, CaseMap reads the case data and compiles an index based off each word it reads. The index is used when you run searches so you can locate important words, dates, and text phrases easily in your case records and linked files.
When you import new files into a case, CaseMap will update the case index to include those files so you can capture the data in new searches or re-run previous searches on the new files. We recommend that you do not run searches while the indexing process is occurring because you may not receive complete search results until all new files have been indexed. If you do run a search when the index process is still running, a message displays at the bottom of the Search Results pane that states: Results may be incomplete; CaseMap was updating the index when you ran the search.
If another case user has indexed the case using a previous or later version than you have installed, you may not be able to index the case until you upgrade to the latest CaseMap version. To search in the current case, you need to rebuild the index or upgrade to the latest version of CaseMap.
CaseMap indexing only works in version 10 cases; indexing is not backwards compatible on previous version cases. If CaseMap encounters a problem during the index process, it will disable indexing for the case. You may continue to use the case, but the Search functionality will not be available. We recommend that you close the case and reopen CaseMap. If the problem continues, contact CaseMap Technical Support at 877.301.0344 or casemap.support@lexisnexis.com.
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CaseMap can index documents in WORLDOX, Interwoven WorkSite or OpenText Document Management via our available plug-ins for these products. Concordance and TextMap do not currently allow CaseMap to search content linked from these applications. |
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When you delete a spreadsheet or case record, CaseMap will also delete all annotations associated with the record and/or spreadsheet. Similarly, if you change a linked file in a record to point to another linked file, CaseMap will flag the annotated record for deletion in the case the next time the index is updated. |
 | Learn why some words are not indexed |
CaseMap comes with a pre-defined list of noise words that it skips while indexing case information. Noise words are words that are automatically excluded from a case index. The noise word list includes the most common words in the English language (and, but, is, if, the). Noise words are words you would generally not search for. Eliminating these words from the index ensures that searches run faster and more efficiently. |
If this message displays, you can run your search and get the latest search results on case data. If this message does not display, the reindexing process is still running and it is best to run any searches after it completes. When the indexing process is running, the icon changes to display a clock |
.CaseMap does not index the following fields:
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